| By: Dr. Donald E. Wetmore
As
a full-time Professional Speaker for the last twenty years, I have
been asked so many times, "How much does your training cost?" I have
learned to reply, "Would free be too much?"
Training is not a cost. It's an investment. It really doesn't matter
what we pay for an investment. What's relevant is what we get in return.
One of the best ways to jeopardize an organisation's future in today's
world and increase the probability of troubled times is to look at training
as a cost and pay the price of not training or provide substandard training
that operates only as a Band-Aid for the training requirements.
It's a simple principle. An organisation's staff is where they are currently,
in terms of competence and success, in direct relationship to what they
know and how well they apply what they know. We all come into this world
the same way, broke and naked. (And we all leave the same way: broke,
they give us some clothes.) We knew how to do nothing when we arrived
but then we learned. The more we learned and knew and the more we applied
what we knew, the greater our success and thereby, the organisation's
success has been.
Some like to quantify the results from training. Here's a good example.
A person being paid $50,000 per year who is wasting just one hour per
day is costing the organisation $6,250 per year (excluding benefits,
overhead, opportunity costs, etc.). If, for example, through one of
our Time Management Seminars, that person can learn how to re-capture
just one hour per day, that translates into a payback to the organisation
of $6,250 per year. If there is a group of 25 people involved in the
same training and they all receive a similar benefit, the return to
the organisation is $156,250 per year. (And this does not include other
benefits to the organisation such as profitability, reduced turnover,
improved morale, enhanced teamwork, better customer service, greater
creativity, etc.) Over five years, the payback is $781,250. What should
an organisation invest to achieve that return and payback?
Many find it difficult to get the time for training. This is another
false economy. (They are so busy doing it the wrong way that they cannot
take out a little time to figure out how to do it the right way.) When
someone says they cannot afford to take three days out of their next
week for training, I know they are looking at training as an "expense",
and not as an "investment". Three days out of five is 60% of the week
and that would be a big expense. But three days out 365 is a drop in
the bucket and if that investment provides just one idea that saves
one hour per day, every day, the payback on the investment of three
days is over 250 hours just in the next year.
Not so many years ago training, beyond showing employees the basics
of doing the job, was an option for most organisations. Today it is
no longer an option. If any of us continues to do what we do the same
way, within five years most of us and our organisations will become
obsolete. Why? Because our competitors are helping their people to become
more effective through training. If we look closely at companies that
are doing well in the long run, they almost always have in place a well
thought out and executed training program for their people. They understand
that the price for not training is the real expense of training.
Would you like to receive five practical ideas that can help you and
others get more time every day? I have put them together in an article
entitled, "More Time". To get your free copy, email your request for
"more" to: ctsem@msn.com
Would you like to receive free Timely Time Management Tips on a regular
basis to increase your personal productivity and get more out of every
day? Sign up now for our free "TIME MANAGEMENT DISCUSSION LIST". Just
go to: http://www.topica.com/lists/timemanagement and select "subscribe". We welcome you aboard!
Dr. Donald E. Wetmore - Professional Speaker
Productivity Institute - Time Management Seminars
60 Huntington St. P.O. Box 2126
Shelton, CT 06484
USA
(800) 969-3773
(203) 929-9902
Fax: (203) 929-8151
E mail: ctsem@msn.com
website: http://www.balancetime.com
(c) 2002 DOVICO Software
You may reprint the above information in its entirety in your publication, newsletter, or on your Web page.
For additional articles or further reprint permission please email  |