The information in this article applies to:

• DOVICO Timesheet
• Internet Explorer 8

Symptoms:

When rejecting submitted time or expenses you are not prompted to enter a reason for the rejection and receive the following error message:

"No reason was given, rejection will not take place."

Cause:

Internet Explorer 8 has a scripted windows security setting which prevents applications from collecting user input through the 'prompt' javascript method.

Resolution:

1. In Internet Explorer go to Tools, Internet Options.
2. Select the Security tab.
3. Select the zone; Internet or Local Intranet.
4. Click the Custom level button.
5. Scroll down the settings and enable "Allow websites to prompt for information using scripted windows".
6. Click the OK button.
7. Click Yes when prompted "Are you sure you want to change the settings for this zone?".
8. Close Internet Explorer.
9. Relaunch DOVICO Timesheet in Internet Explorer.

Note:  The Trusted Sites zone has the setting "Allow websites to prompt for information using scripted windows" Enabled by default. You can simply add the DOVICO Timesheet application to the Trusted Sites list to resolve the issue.