SATISFACTION
WITH SERVICE & SUPPORT |
| "Your support
has always been first rate. Thanks!"
- J. Pizzoferrato
Applied Card, Boca Raton |
| "Thank you
for producing such a great product and for your desire
to make improvements based on customer comments!"
K. Duff |
| "I'm very impressed
with the support provided. Given the difference in time zone between
DOVICO and Australia, customer support was promptly provided in local
business hours."
- J. Miller
Ceramic Fuel Cells Limited |
| "I
am writing to let you know that the technical support I have received
has been outstanding. In terms of speed, friendliness and also
their pro-active follow-up nature. It also was resolved on-time,
within the 5-10 minutes that they had previously estimated it
would likely take based on my explanation to him by email.
"
--M. Hay, Ph.D. |
| "...their
assistance has been outstanding to say the least! ...willing to
go that extra mile. I have dealt with many software support groups
in the past, but this company by far outshines them all."
--Teresa Ritter, Controller
Engineering Harmonics Inc. |
| "Your
technical support personnel are very helpful and a pleasure to
work with. I am new to this product, and am very pleased. It is
very easy to use and a very helpful tool. I will recommend it
to my business associates."
-C. Conklin |
| "I
am extremely pleased with the responsiveness from the entire team
at DOVICO. Your product is terrific; your customer service surpasses
even that! In today's competitive environment, few companies focus
on the quality of their customer service. DOVICO has realised
the value of service after the sale."
-Dianne B.
XTRA Corporation |
| "DOVICO
support is the best. They always go the extra mile in making sure
customer questions are thoroughly answered and understood."
-Frank R.
SunGard Employee Benefit Systems |
| "Thank
you so much. Once again you have been a great help to me. Thank
you for providing a great product and superior support to back
it up."
-J. Chapman
Dnet Internet Services |
| "I
really enjoyed phoning into DOVICO and having a person answer,
not an answering machine, and then having that person I was talking
to deal with me instantly, not being transferred to someone else.
I really enjoy the personalised service of DOVICO - with most
other software I have bought support and it was really hard to
get through to an actual person. Thank you."
-Frank C.
Dare Business Strategies Inc. |
| |
